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Faqs

Have a question or query? Here you can find answers to all your questions!

What is Dunes Aero?

Dunes Aero is a Saudi company specialized in the development of drone systems and software, aiming to enable the safe and smart operation of drones within the region, with a special focus on localizing software and control technologies.

What is your main product?

Our core product is DGCS - Dunes Ground Control Stationthe first drone control program to fully support the Arabic language, allowing for the management and operation of multiple aircraft simultaneously, with live streaming, advanced mission planning, and support for ArduPilot andPX4.

What sets Dunes Aero apart from other companies in the industry?

We are the first Saudi company to By fully localizing drone softwarewith Arabic language support, localized servers, and an in-house development and operations team. We provide flexible integration with government and private systems.

Where is the company headquartered?

The headquarters is located in Jeddah - Madan Oasis, Fourth Industrial Citywith operational coverage inside and outside the Kingdom.

Is the company licensed or working with government agencies?

Yes, it works Dunes Aero within the Kingdom's regulatory system and participates in innovation support programs

What exactly is DGCS?

Abbreviation for Dunes Ground Control Station It is a software system for controlling unmanned aerial vehicles  It allows the user to manage airplane flights, stream live video, pre-plan missions, and store logs through a bilingual (Arabic/English) user interface.

Does DGCS support different types of aircraft?

Yes, the system supports Multi-Propeller Aircraft (Multirotors) andHelicopters and fixed-wing aircraft (VTOL/Fixed Wing)with full compatibility with the protocols of ArduPilot andPX4.

Does DGCS support DJI aircraft?

We do not currently support airplanes DJI

Can DGCS run without internet?

Yes, missions can be planned and executed Completely off-linean important feature for field operations in remote or security-constrained areas.

Is the system available in the cloud or on-premise?

Available DGCS I am in a copy Local (On-Premise) It can be installed inside the client's architecture and only saves information to the client.

What is the advantage of the Arabic language within the system?

supports DGCS Fully Arabic interface, with accurate translation of technical terms, making it easier for local teams to train and use and significantly reducing operational errors.

Can DGCS be connected to external systems or databases?

Yes, the system has API (API) Open, allowing for integration with other systems such as surveillance systems, asset management, and command centers.

Does the system offer live video streaming from the drone?

Yes, the user can watch Live streaming from the camera Directly from within the interface DGCSwith the ability to record video and save it to a local server or the cloud.

Can you control more than one airplane at a time?

Of course. DGCS supports Multi-control Multi-Drone Operation so that multiple aircraft and missions can be managed from the same central station.

Is the system secure and how is the data protected?

Yes, the Data encryption and streaming Utilizing modern protocols, with precise user permissions management.
In the local version, data is only stored within the client environment.

Do you offer user training?

Yes, yes. Dunes Aero Offers comprehensive training programs for operators and technicians, including operations, planning, maintenance, and air safety.

What kind of technical support is available?

We save Direct technical support Through multiple channels (phone, mail, technical support tickets), with the possibility of providing field support on large projects.

How to get or try the DGCS?

You can purchase the program with a package that suits you. Free Trial Offer Via our website

What pricing plans and licenses are available?

You can view pricing and sign up for thePRO Directly from the features page.
For the rest of the copies, you can contact us for details as they are copies for organizations and depend on the number of planes .